Useful Informtion and Contacts
For life's emergencies
📌 MAIN Emergency Numbers
You should note the following numbers in case of emergency:
Emergency Services - Fire / Ambulance / Police – 999 or 112
Northern Ireland Electricity Networks – 03457 643 643
NI Gas Emergency Service – 0800 002 001
Northern Ireland Water Waterline – 03457 440 088
Flooding Incident Line – 0300 2000 100
Housing Executive – 03448 920 901
Useful Information & Contacts
Click on a link below (or scroll down to see all)
Health and Wellbeing
Practial Help / Utilities / Emergencies
Scams and Fraud
GP Out Of Hours
Telephone: 028 3839 9201
Textphone: 18001 028 3839 9201
GP out of hours is available if you need urgent medical care when your GP surgery is closed.
GP out of hours services are:
from 6.00 pm on week days until your GP surgery opens the next morning
24 hours on Saturday and Sunday
24 hours on public holidays
You should telephone the out of hours service first. The doctor or nurse will assess you and:
give you advice by telephone
decide if you need to see a doctor
refer you to another service
If your condition is life-threatening, for example, a suspected heart attack or stroke, telephone 999 immediately and ask for an ambulance.
Emergency Departments (ED) / A&E
❗ Please remember to Phone First before attending our Emergency Departments at Craigavon / Daisy Hill or the South Tyrone Minor Injuries Unit. ❗
If you have an everyday health condition, you can use the Pharmacy First service to get advice and treatment from a local pharmacist, without waiting for an appointment to see your GP.
There are also alternative healthcare services available HERE.
For all life threatening conditions, always call 999
Minor Injuries
South Tyrone Minor Injury Unit
Over 5 years old - with minor injuries e.g. cuts, sprains, minor burns.
Monday to Friday: 9.00am - 9.00pm ⭐ Phone First 0300 1233 111 ⭐
Saturdays, Sundays and Bank Holidays 10.00am to 6.00pm
If you have a minor injury and live close to South Tyrone Minor Injury Unit please phone for an appointment before you attend - Tel: 028 3756 7481
also…
Daisy Hill Hospital (attend ED reception)
Emergency Nurse Practitioners
Every day 9.00am to 10.00pm
Craigavon Area Hospital (follow signs)
Emergency Nurse Practitioners
Every day 9.00am to 10.00pm
Mental Health Service Emergencies
If you have an urgent concern about the mental health of yourself or someone you know, contact the Mental Health Single Point of Referral Service.
During Office Hours, telephone 028 3741 2409
For out of hours, weekends and public holidays, telephone 028 3833 4444 or 028 3083 5000
Lifeline Helpline counsellors are available 24 hours a day, 7 days a week to give you help and support, in confidence. Telephone 0808 808 8000.
Social Work Out of Hours Service
If you need social work assistance outside of office hours, telephone 028 9504 9999. Emergency Social Work out of hours are now provided by a new Regional Emergency Social Work Service.
Dental Pain Service
The Emergency Dental Clinic is no longer located at Craigavon Area Hospital. This has been replaced with an urgent dental care service which is based in Armagh Community Hospital and is operational Saturday and Sunday 9.00am – 5.00pm.
If a patient has a dental emergency they are advised to contact the on call dentist for their practice, who will triage them and refer them to the urgent dental service if they meet the criteria.
Even if you are not registered with a dentist, you can access emergency dental care from any local NHS dentist if they have availability.
Sunday & Holiday Out Of Hours Chemist Rota
Sunday 18th January 2026
6.00pm - 7.00pm - McKeevers, 15-17 Upper English Street, Armagh BT61 7BH - Tel: 028 3752 2092
Sunday 25th January 2026
6.00pm - 7.00pm - McKeevers, 7 Dobbin Lane, Armagh BT61 7QL - Tel: 028 3752 3333
Sunday 1st February 2026
6.00pm - 7.00pm - McKeevers, 139 Railway Street, Armagh BT61 7HT - Tel: 028 3752 8024
Sunday 8th February 2026
6.00pm - 7.00pm - Gordons Chemist, 27/29 Scotch Street, BT61 7BY - Tel: 028 3752 2855
Sunday 15th February 2026
6.00pm - 7.00pm - McKeevers (Dougans), 33-37 Ogle Street, Armagh BT61 7EW - Tel: 028 3752 2685
Sunday 22nd February 2026
6.00pm - 7.00pm - Boots, 15 Scotch Street, Armagh BT61 7BY - Tel: 028 3752 3199
Sunday 1st March 2026
6.00pm - 7.00pm - McKeevers, 63-65 Thomas Street, Armagh BT61 7QB - Tel: 028 3752 6666
Sunday 8th March 2026
6.00pm - 7.00pm - McKeevers, 15-17 Upper English Street, Armagh BT61 7BH - Tel: 028 3752 2092
Sunday 15th March 2026
6.00pm - 7.00pm - McKeevers, 7 Dobbin Lane, Armagh BT61 7QL - Tel: 028 3752 3333
Tuesday 17th March 2026 (St Patrick’s Day)
TBC
Sunday 22nd March 2026
6.00pm - 7.00pm - McKeevers, 139 Railway Street, Armagh BT61 7HT - Tel: 028 3752 8024
Sunday 29th March 2026
6.00pm - 7.00pm - Gordons Chemist, 27/29 Scotch Street, BT61 7BY - Tel: 028 3752 2855
Lifeline Helpline
Lifeline is Northern Ireland’s 24/7 crisis counselling helpline is available to support anyone who is in distress or despair. Calls are answered by trained crisis counsellors who can help with feelings of depression, anxiety, suicidal thoughts, relationship breakdown and many other issues.
PIPS - Suicide Prevention Ireland
𝐈𝐭’𝐬 𝐎𝐊 𝐭𝐨 𝐀𝐬𝐤 𝐟𝐨𝐫 𝐇𝐞𝐥𝐩
Contact our helpline*: 0800 088 6042
Visit our website for resources and support: HERE
At PIPS Suicide Prevention Charity, we believe that reaching out is a sign of strength. Life can be overwhelming, and everyone needs support sometimes. Remember, you are never alone. Whether you’re struggling with your mental health, feeling lost, or just need someone to talk to, we are here for you.
Talk to a friend, family member, or reach out to us directly. There is no shame in seeking help. In fact, it might be the bravest thing you ever do.
* (9.00am - 9.00pm Mon-Fri & 10.00am - 6.00pm Sat & Sun)
The Smaratins
We’re waiting for your call
Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.
116 123 (free from any phone)
0330 094 5717 (local call charges apply)
Call us any time, day or night
Craigavon Samaritans
Newry Samaritans
Shout - Here For You 24/7
Text SHOUT to 85258
Shout is the UK’s first and only free, confidential, 24/7 text messaging service for anyone who is struggling to cope.
As a digital service, Shout became vital during Covid-19, as one of the few mental health services able to operate as normal at this time. We have seen the need for our support remain high through the UK’s cost of living crisis.
Shout is powered by the charity Mental Health Innovations, which also powers The Mix, a service providing free, anonymous online advice about the important issues in young people’s lives.
ScamwiseNI
The ScamwiseNI Partnership works together to keep you safe from the risk of scams. Partners include over 30 law enforcement, statutory, charity, commercial and voluntary organisations as well as government departments.
Preventing and reporting scams
You can find advice on how to protect yourself and others from becoming a victim of a scam as well as information on how to report a fraud at the links below.
Stop! Think Fraud
Giving you the knowledge and tools you need to stay ahead of scams.
For more information and help visit our website HERE
Fraudsters aren’t fussy. They’ll pick on anyone.
Electricity - Emergencies & Failure of Supply
To report an emergency, hazard or life threateneing situation
or
If you’re experiencing failure of electricity supply
Contact Northern Ireland Electricity Networks:
Phone: 03457 643 643 - 24 hours a day for emergencies or failure of supply. (Other services Monday – Friday 8.30am-5pm)
Email: customercontact@nie.co.uk
Website: Check for power outages in your area or report a power cut
If you, or someone you know, relies on electricity for healthcare needs, you can join our Customer Care Register to get extra support during a power cut.
Report A Fallen Tree Or Blocked Road
You can report a fallen tree or blocked road at the following link:
0300 200 7899
You can also report an obstruction on a road or street by email or phone (for emergencies only) by using the contact details on the DfI Roads page.
Flooding
If any flooding happens, you can report it by phoning the Flooding Incident Line on 0300 2000 100
Roads Information
You can get the latest updates about roads at this link:
Where roads are closed, follow road signs and any diversions in place.
Public Transport
For the latest information on bus and train services, go to the Translink website.
What’s On
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